Pick Up Information

Making your camper rental run smoother

Depot locations

Depot Address Tel. No Times Of Operation * Transfer Available? Early Pick Up?
Bellingham 5242 Pacific Highway
Ferndale
Washington
98248
360-380-3300 Monday-Saturday 9am-5pm Yes No
Chicago c/o Art's RV Service Center
21 W 700 North Avenue
Glen Ellyn
Illinois
60137
603 469-1936 Monday-Friday 8am-5pm No No
Dallas 3500 South Central Expressway (Hwy 75)
McKinney
Texas
75070
972-562-1900 Monday-Saturday 9am-5pm Yes Yes
Denver 5989 Main Street
Louviers
Colorado
80131
720 348-0404 Monday-Friday 8am-5pm No No
Las Vegas 3800 Boulder Highway
Las Vegas
Nevada
89121
702 269-8000 Monday-Saturday 9am-5pm, Sundays 8am-4pm Yes Yes
Los Angeles 12818 Firestone Boulevard
Santa Fe Springs
California
90670
562 404-9300 Monday-Saturday 9am-5pm, Sundays 8am-4pm Yes Yes
Miami c/o Tires 4 Less
18645 SW 103rd Court
Miami
Florida
33157
305 362-2777 Monday-Friday 8am-5pm No No
New York (Newark) 3401 B Tremley Point Road
Linden
New Jersey
07036
908 474-9000 Monday-Saturday 9am-5pm Yes Yes
Orlando 3800 W Colonial Drive
Orlando
Florida
32808
407 872-7730 Monday-Saturday 9am-5pm, Sundays 8am-4pm Yes Yes
Phoenix c/o Anthem RV and Boat
44019 N Black Canyon Highway
New River
Arizona
85087
623 465-7331 Monday-Friday 8am-5pm No No
Salt Lake City c/o Hugh's RV
250 South Highway 89
North Salt Lake City
Utah
84054
801 936-1010 Monday-Friday 8am-5pm No No
San Diego c/o Santee Rents
8665 Mission Gorge Road
Santee
California
92071
619 449-1513 Monday-Friday 8am-5pm No No
San Francisco 6301 Scarlett Court
Dublin
California
94568
925 803-0331 Monday-Saturday 9am-5pm, Sundays 8am-4pm Yes Yes

*some depots operate reduced opening times in low seasons

Pick Up Instructions

Standard Pick up time is from 13:00*. 
Pick up must be arranged in advance by calling the depot before 09:30 on the day of your pick up. 
From Landline phone: 1-800-367-6507 From Mobile phone: please call the depot directly

Under NO circumstances should clients arrive unannounced.

Customers arriving on international flights are not permitted to pick up their RV on the same day.

Transfers Information

Transfers are only offered between selected hotels, (see 'Transfer Locations' for the hotel list), and the following locations:
Los AngelesOrlando
Bellingham
Las Vegas
San Francisco
Dallas
New York


Notification 
Please complete the online check in at: elmonterv.co/customer no less than 7 days before motorhome pick up.

Contact number
To arrange your transfer client must call before 09:00 on the morning of motorhome pick up to arrange pick up time and confirm hotel entrance.
From Landline phone: 1-800-367-6507 From Mobile phone: please call the depot directly

Transfer time
Shuttle arrives between 10:00 and 14:00 at designated hotels only. Note: Delays may occur during peak season, certain holiday or heightened security periods. No refunds are given for transfer delays.

Morning Pick Up - Priority AM Departure (PAD)
A morning pick up is available at the following locations:

Los AngelesOrlando
San FranciscoLas Vegas
New YorkDallas

Booking a PAD:
PAD must be booked in advance at least 14 days before motorhome pick up - please go to the customer zone: https://elmonterv.co/customer

PAD Transfers
You can make your own way to the depot (self transfer) or a shuttle service is available from selected hotels only.(see 'Transfer Locations' for the hotel list)

PAD Transfer instructions & times
A pre-recorded message is available at 1-800-337-2199 (landline phone only) which advises at what time and at which hotel entrance clients should wait for the transfer shuttle.
PAD Shuttle generally arrives between 07:15 and 08:00, but can be as early as 06:45

There is an additional charge for a PAD

Vancouver Transfers to Bellingham Depot
El Monte RV offers transfers between selected Vancouver hotels and our Bellingham depot.

Hotels
Transfers only available from hotels listed (see 'Transfer Locations' for the hotel list).

Contact number
To arrange the transfer client must call 1-800-367-6507 (landline phone only) between 09:00 and 09:30 the morning of motorhome pick up to schedule pick up time and confirm hotel entrance.

Pick up time
Pick up time after 12:00 Transfer shuttle leaves depot at approximately 11:00
US Border Crossing Fee of $6 per person is required at the border. A visa to enter the United States may also be required.

Return
Courtesy shuttle departs Bellingham depot at approximately 11:00

No transfers are offered to/ from downtown SEATTLE or to/from SEATAC Airport.

Drop Off Instructions

Drop off time is between 08:00 and 11:00.
Transfers are only offered between selected hotels, (see page 3 for the hotel list), and the following locations:
Los AngelesOrlando
BellinghamLas Vegas
San FranciscoDallas
New York

Transfers to airport

No transfers to JFK or La Guardia in New York

Transfers to Hotel 
Selected hotels only

Generally the shuttle departs at 08:15 and 13:00
Only 1 return shuttle may be offered so clients have to plan accordingly.

If clients are under time constraints due to departure flight time please do not rely on the Courtesy Shuttle as we cannot guarantee exact departure times from the depot.


Transfer locations

Bellingham
Pacific Gateway Hotel, 3500 Cessna Drive - Richmond BC, V7B 1C7 604 278-1241
Fairmont Vancouver Airport, 3111 Grant McConachie Way - Richmond, BC, V7B 0A6 604 207-5200
Sandman Signature Hotel, 10251 St. Edwards Dr - Richmond BC, V6X 2M9 604 303-8888
Accent Inns Vancouver, 10551 St. Edwards Dr - Richmond BC, V6X 3L8 800 434-6835
Travelodge Hotel, 3071 St. Edwards Dr - Richmond BC, V6X 3K4 604 278-5155

Dallas
Best Western Plus DFW Airport Suites, 5050 West John Carpenter Freeway - Irving, 75063 972 870-0530 Available for PAD
Comfort Suites DFW Airport North, 5000 West John Carpenter Freeway - Irving, 75063 972 929-5757 Available for PAD
Grand Hyatt DFW Airport, 2337 S International Pkwy, 75261 972 453-1234 Available for PAD
Hyatt Regency DFW Airport, 2334 International Pkwy, 75261 972 453-1234 Available for PAD
Motel 6 Dallas - DFW Airport North, 7800 Heathrow Drive - Irving, 75063 972 915-3993
Sleep Inn DFW Airport North, 4770 Plaza Drive - Irving, 75063 972 929-8888
Wingate by Wyndham DFW Airport North Irving, 8220 Esters Blvd - Irving, 75063 972 929-4600
Holiday Inn Express DFW Airport North, 4550 W. John Carpenter Fwy - Irving, 75063 972 929-4499
Sheraton DFW Airport North, 4770 Plaza Drive - Irving, 75063 972 929-8400 Available for PAD
Westin DFW Airport North, 4545 W. John Carpenter Fwy - Irving, 75063 972 9292-4500 Available for PAD

Las Vegas
Best Western Mardi Gras, 3500 Paradise Road, 89169 702 731-2020 Available for PAD
Excalibur, 3850 Las Vegas Blvd South, 89109 702 597-7777 Available for PAD
Mandalay Bay, 3950 Las Vegas Blvd South, 89119 702 632-7777 Available for PAD
New York New York, 3790 Las Vegas Blvd South, 89109 702 740-6969 Available for PAD
Tuscany Suites, 255 E Flamingo Rd, 89169 702 893-8933 Available for PAD
Bellagio, 3600 Las Vegas Blvd South, 89109 702 693-7111
Circus Circus, 2880 Las Vegas Blvd South, 89109 702 734-0410
Flamingo, 3555 Las Vegas Blvd South, 89109 702 733-3111
MGM Grande, 3799 Las Vegas Blvd South , 89109 702 891-1111
Venetian Resort Hotel, 3355 Las Vegas Blvd South , 89109 702 414-1000
Caeser's Palace, 3570 Las Vegas Blvd South, 89109 866 227-5983
Bally's, 3645 Las Vegas Blvd South, 89109 702 739-4111
Luxor, 3900 Las Vegas Blvd South, 89109 702 262-4000

Los Angeles
Crown Plaza Los Angeles Airport, 5985 West Century Blvd, 90045 310 642-7500 Available for PAD
Four Points Sheraton, 9750 Airport Blvd, 90045 310 645-4600 Available for PAD
Hilton Los Angeles Airport, 5711 West Century Blvd, 90045 310 410-4000 Available for PAD
Marriott Los Angeles Airport, 5855 West Century Blvd, 90045 310 641-5700 Available for PAD
Custom Hotel, 8639 Lincoln Blvd, 90045 310 645-0400
Fairfield Inn & Suites, 525 North Sepulveda Blvd, 90245 310 356-4577
Holiday Inn Express, 8620 Airport Blvd, 90045 310 645-7700
Hyatt Regency, 6225 West Century Blvd., 90045 424 702-1234
Sheraton Gateway, 6101 West Century Blvd, 90045 310 642-1111
Travelodge - LAX, 5547 West Century Blvd, 90045 310 649-4000

New York (Newark)
Hampton Inn, 501 West Edgar Road, Linden, NJ, 07036 908 862-3222 Available for PAD
Hilton Newark Airport, 1170 Spring Street, Elizabeth, NJ, 07201 908 351-3900 Available for PAD
Country Inn & Suites, 100 International Boulevard, 07201 908 282-0020 Available for PAD
Hilton Garden Inn Times Square, 790 Eight Ave @ 48th-49th, Manhattan, 10019 (transfer charge applies) 212 541-4849
Holiday Inn Midtown, 440 57th St / between 9th & 10th, Manhattan, 10019 (transfer charge applies) 212 581-8100
The Travel Inn, 515 42nd St @ 10th/Times Square, Manhattan, 10036 (transfer charge applies) 212 695-7171
Crowne Plaza Newark Airport, 901 Spring Street, Elizabeth, NJ, 07201, 7201 908 527-1600
Renaissance Newark Airport Hotel, 1000 Spring Street, Elizabeth, NJ, 07201 908 436-4600
Embassy Suites Newark Airport, 95 Glimcher Realty Way, Elizabeth, NJ, 07201 908 558-0752

Orlando
Days Inn International Drive, 5858 International Drive, 32819 407 351-4410 Available for PAD
International Palms Resort, 6515 International Drive, 32819 800 354-8332 Available for PAD
La Quinta Inn North, 7160 North Frontage Rd, 32812 407 240-5000 Available for PAD
Marriott Orlando Airport, 7499 Augusta National Drive, 32822 407 851-9000
Quality inn International, 7600 International Drive, 32819 407 996-1600
Rosen Inn at Pointe Orlando, 9000 International Drive, 32819 407 996-8585 Available for PAD
DoubleTree Hilton at Universal, 5780 Major Blvd, 32819 407 351-1000
Wyndham Orlando Resort, 8001 International Drive, 32819 407 351-2420 Available for PAD
Sheraton Suites, 7550 Augusta National Drive, Orlando, 32822 407 240-5555
Holiday Inn Airport, 5750 T. G. Lee Blvd, Orlando, 32822 407 851-6400

San Francisco
Crowne Plaza SFO Airport, 1177 Airport Blvd, Burlingame, 94010 650-342-9200 Available for PAD
Holiday Inn Golden Gateway, 1500 Van Ness Ave, 94109 415-441-4000 Available for PAD
Holiday Inn Civic Center, 50 8th Street, 94103 415-626-6103 Available for PAD
Hotel Bijou, 111 Mason Street, 94102 415-771-1200
Whitcomb Hotel, 1231 Market Street, 94103 415-626-8000 Available for PAD
Travelodge San Francisco Airport North, 326 South Airport Blvd, 94080 650-583-9600
Holiday Inn San Francisco Airport, 275 South Airport Blvd, 94080 650-873-3550 Available for PAD